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GAMEO

GAMEO SUPPORT

Support centre

Product support, technical topics, warranty and returns — with UK-focused assistance when you need a person.

PRODUCT SUPPORT

Setup, stand installation, OSD controls and getting the best from your monitor.

TECHNICAL SUPPORT

Signal, refresh rate and connectivity troubleshooting with the GAMEO team.

WARRANTY

Manufacturer warranty terms and how to make a claim.

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RETURNS

Returns and refunds process for GAMEO purchases.

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MANUALS

User manuals, quick start guides and specification sheets.

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CONTACT

Speak to GAMEO support directly by email or phone.

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TECHNICAL HELP

Help topics

HDMIDisplayPortRefresh RateResolutionHDRAdaptive SyncMPRTOSDStand InstallationVESA MountingNo SignalDisplay Troubleshooting

Detailed guides for each topic are being published. Contact support for immediate help.

DOWNLOAD CENTRE

Manuals & documents

Genuine GAMEO documents will be published here. Nothing is listed until the real file exists.

GAMEO Q24-165

  • Warranty DocumentPDF
  • User ManualCOMING SOON
  • Quick Start GuideCOMING SOON
  • Specification SheetCOMING SOON

GAMEO F24-200

  • Warranty DocumentPDF
  • User ManualCOMING SOON
  • Quick Start GuideCOMING SOON
  • Specification SheetCOMING SOON

GAMEO U27-165

GAMEO F27-180

  • Warranty DocumentPDF
  • User ManualCOMING SOON
  • Quick Start GuideCOMING SOON
  • Specification SheetCOMING SOON

FAQS

Frequently asked questions

What refresh rates are available across the GAMEO range?

165Hz, 180Hz and 200Hz depending on model. The Q24-165 and U27-165 run at 165Hz, the F27-180 at 180Hz and the F24-200 at 200Hz.

What is the refresh rate of the F27-180?

180Hz.

What resolution does the F27-180 use?

1920 × 1080 Full HD.

Do GAMEO monitors support VESA mounting?

Yes. Every GAMEO monitor supports 100 × 100mm VESA mounting.

Which GAMEO monitor is best for 4K gaming?

The U27-165 combines 3840 × 2160 4K UHD resolution with a 165Hz refresh rate on a 27-inch IPS panel.

Do GAMEO monitors include cables in the box?

Yes. Every model includes an HDMI cable, DisplayPort cable, power cable, power adapter and manual.

My monitor shows 'No Signal' — what should I check?

Confirm the cable is fully seated at both ends, the correct input is selected in the OSD, and your source device is outputting a supported resolution and refresh rate. If the issue continues, contact GAMEO support.

What warranty do GAMEO products have?

GAMEO products are supported by a manufacturer warranty. Warranty duration and terms may vary by product and market — see the Warranty page for details.

Still stuck? The GAMEO team is here.

info@gameoshop.co.uk+44 7786 794793